Gray´s Car Hire Terms and Conditions

Age
All drivers must be over the age of 21.

Documents Required
To drive a Gray´s Car Rental vehicle you must provide at the time of hire, an original full driving license, passport and rental agreement of the property you will be residing in whilst in Spain.

Payment
You have the option to pay for your rental balance in full at booking via bank transfer or alternatively full balance can be paid on collection of vehicle in cash or bank card.

Security Deposit
A refundable security deposit of €100 is required when collecting the vehicle, this will be returned once the car is checked.
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Insurance options:
Hire includes: Third party car hire cover with excess of the cost of the hire car.  In the event of an accident/damage the hirer is liable for the full cost of any damage to the hire car only.  All other parties are covered. 

Optional excess cover: Hirers are advised to arrange their own excess policy. Policies can be purchased at icarhireinsurance.com for 37.99 pounds a year covering all of Europe.       www.icarhireinsurance.com

Traffic Violations
Any traffic violations or parking offences or any breach of laws, rules or local regulations will be paid in full by the hirer plus an additional €25 administration fee.

Alcohol and Drugs
The hirer is fully responsible of the value of the vehicle if it is found that the driver is involved in any kind of any incident or accident and is above the legal limits.

Breakdown
In the unlikely event of a breakdown, please contact our 24 hour emergency breakdown cover (0034) 902 151 015 (0034) 902 100 570.

Accidents
In the event of an accident you have to notify Gray´s Car Rental immediately on our contact number (0034) 694 493 059. You must take full details of all parties involved. Complete the accident form which is provided in the glove box of the vehicle (without completion of this form a claim cannot be made). Do not admit or accept responsibility for the accident unless you are 100% sure and understand everything that you are signing. Do not abandon the vehicle, Inform the police immediately of accident details or any injuries, police can be contacted on 112.

Driving Restrictions
The vehicle cannot be taken out of mainland Spain and must be returned in a clean condition.

​Hirers agreement to rent a car contract
    1.    Any damage to tyre or wheels are at the expense of the renter do not remove rental agreements or official documents from the vehicle.
    2.    Unlimited mileage
    3.    If the vehicle is not returned in a reasonable condition as it was collected, the renter will be charged for a full valet of 50€ and any additional repairs will be charged accordingly.
    4.    Loss of car keys will be charged at €100. ​

Use of the vehicle
The vehicle hired to the hirer shall be the sole responsibility of the hire for duration of the rental period of the rental agreement contract, the following applies to all rentals:
Only those named on the rental agreement have permission to drive the vehicle.
It is not permitted to use the vehicle to transport goods.
It is not permitted to use the vehicle to tow other vehicles.
It is not permitted to use the vehicle to participate in races, competitions or challenges.
It is not permitted to use the vehicle under the influence of alcohol or drugs or any other cause which may impair the ability to drive the car in a correct manner.
It is not permitted to use the vehicle to transport more passengers than law allows.

Fuel
Our fuel policy is that you return the vehicle with the same amount of fuel that you collect it with.

Fines
All traffic fines will be charged to the hirer including a 25€ administration fee.

​Items excluded from the insurance policy:
Tyre damage/rim damage
Punctures or blowouts (You will be expected to pay for the change the tyre)
Clutch damage
Unexplained damage